An SSL certificate protects the exchanges between your website and its visitors (members, donors): it ensures that membership fees paid online, donations, and your members' personal information are transmitted securely. You can recognize it by the https prefix (instead of http) and the padlock displayed in the browser's address bar.
- Why is an SSL certificate important for my nonprofit?
- How do I know if my website has an SSL certificate?
- Does my Springly website automatically have an SSL certificate?
- What exactly is an SSL certificate?
- What should I do if my website doesn't show https or a padlock?
Why is an SSL certificate important for my nonprofit?
- It builds trust with your members and donors: an https website feels safe when someone is paying a membership fee, making a donation, or signing up for an event.
- It protects your members' data: names, contact details, and information entered in your forms are transmitted encrypted.
- It prevents browser warnings: without an SSL certificate, browsers display a "Not Secure" message that can drive visitors away before they've even read your page.
How do I know if my website has an SSL certificate?
Your website's address starts with https (not http) and a padlock appears in the browser's address bar. For example: https://www.assoconnect.com/.
Does my Springly website automatically have an SSL certificate?
- If you are using the subdomain provided by default or have subscribed to a domain name hosted by Springly, the SSL certificate is activated automatically — no action needed on your end.
- If you are using your own domain name (purchased through an external registrar such as OVH, 1&1, or Gandi), setting up the SSL certificate depends on how that domain name is configured. Check with your registrar or Springly support if the padlock is not showing.
What exactly is an SSL certificate?
An SSL certificate encrypts the exchange of information between the web server hosting your website and your visitors' browsers. It is an additional layer on top of the http protocol, also used for other purposes (email, for example). Once installed on a server, it activates the padlock and the https prefix in the browser.
An SSL certificate secures data transmission, but does not by itself guarantee a site's reliability: stay vigilant against phishing attempts, even on an https site.
What should I do if my site doesn't display https or a padlock?
- Custom domain name: contact your registrar's support team (OVH, 1&1, Gandi…) to verify the SSL certificate configuration. Once the certificate is configured, the padlock and https prefix will appear in the address bar.
- Default Springly subdomain: contact Springly support, who will verify that the certificate is activated on your site. Once the certificate is activated, the padlock and https prefix will appear in the address bar.
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