By default, your site or platform is accessible via a URL in the format [your-org-name].assoconnect.com (for example: mynonprofit.assoconnect.com). You can customize this subdomain in just a few clicks — no technical skills needed.
This article covers only the ".assoconnect.com" subdomain. To use your own custom Domain Name (e.g., www.mynonprofit.org), please refer to the article Linking your site to a domain name you own.
- What is a subdomain?
- How do I change my Springly site's subdomain?
- What are the consequences of changing your subdomain?
What is a subdomain?
A subdomain is the part of a URL that comes before ".assoconnect.com". In the address mynonprofit.assoconnect.com, the subdomain is "mynonprofit".
By default, your subdomain is based on your organization's name, as entered when you created your platform. You can update it at any time.
How do I change my Springly site's subdomain?
- From your admin area, go to Website > Settings & Theme > Domain Name.
- Edit the text that appears before ".assoconnect.com".
- Click Save to confirm.
Your site is now accessible via the new address [new-subdomain].assoconnect.com.
What are the consequences of changing your subdomain?
- Your site will no longer be accessible at the old address [old-subdomain].assoconnect.com — Springly does not create any automatic redirects. Any links already shared (with partners, on social media, in emails, in bookmarks, or on printed materials) will stop working.
- Your Springly site's SEO starts from scratch: search engines will need to re-index the new address.
- Your members will no longer be able to access the site via the old address.
Plan your subdomain change ahead of time and communicate the new address to your members to maintain continuity and protect your search rankings.
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