Create and send an email campaign – Springly Help Center

The email tool lets you communicate more easily with your members. From your administrator space, you can send emails to a targeted audience using the recipient lists you have created.

Create your mailing lists
Send your email campaign
Resend an email campaign
Cancel a scheduled email campaign

There are 2 types of mailing lists: groups created in your community and lists you create yourself by importing email addresses.

Let's get started!

Create and view your mailing lists

Go to Emailing > Lists.

On this page, you'll find both your Community groups and your mailing lists that are not linked to the Community.

Lists linked to the Community

These lists are automatically synced with your Community: each one contains all the people belonging to the corresponding group.

To create a new group, go to Community > Groups, then click the "Create a group" button. Once created, it will appear among your mailing lists.

To learn more about simple groups: How simple groups work.

Lists not linked to the Community

These lists are managed manually by importing users and email addresses.

You can also set up a list to receive addresses collected through the newsletter sign-up widget.

To create a list, click the "Create a list" button at the bottom of the page and follow the steps.

On the new page that opens, paste your email addresses separated by a comma or a line break.

Send your email campaign

Go to Emailing > Campaigns and click New campaign.

Set the sender's email address. This allows recipients to reply directly to the address you specify.

Enter the campaign subject line, then select one or more recipient lists.

The 'Recipients' step of a new email campaign, showing the subject field, the option to target the whole community or existing groups, and a Newsletter list.

You can select multiple sending lists. If a person appears in more than one list, they will only receive the email once.

Click Continue to move on to the next step: choosing your email campaign template.

Once you've chosen a template, click "Next" and build your email by dragging blocks from the left-hand menu onto the canvas.

Don't hesitate to send yourself a test email to preview your campaign, using the Receive a test email button in the Content tab.

Once your email campaign is ready, you can:

save it as a draft,
send it immediately,
or schedule the send.

Cancel a scheduled campaign

If you made a mistake or forgot something, you can cancel a scheduled campaign as long as sending hasn't started yet.

To do so, go to Emailing > Campaigns. Find the campaign in the list of campaigns currently being sent, and click the X in the Cancel column.

The send will be canceled and the campaign will be moved to drafts.

Resend an email campaign

To send an already-delivered email campaign again, you first need to save the email as a template and use it in a new email campaign.

1. Find the campaign you want to resend in your list of sent campaigns. Click to open the details.

2. Click Save as template.

When you create your new campaign, simply choose that template and your full email content will be restored.

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